Privacy Policy

Effective Date: May 21, 2026 Last Updated: May 21, 2026

This Privacy Policy describes how Edenic ("we," "us," "our," or "Edenic"), operated by Andrew Buffolino at 148 Aspinwall Street, Westbury, NY 11590, collects, uses, and shares your personal information when you visit shopedenic.com (the "Site"), make a purchase, sign up for our communications, or otherwise interact with us.

By using the Site or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide to us, as well as information automatically collected when you interact with our Site.

Information you provide to us:

• Contact information such as your name, email address, mailing address, and phone number
• Order information such as the products you purchase, shipping and billing addresses, and order history
• Payment information such as credit card numbers or other payment method details (processed securely through Shopify Payments and third-party payment processors; we do not store full card numbers)
• Account information if you create an account, including your username and password
• Communications including emails, chat messages, customer service inquiries, and any information you submit through forms on the Site
• Marketing preferences including your consent to receive email and SMS marketing

Information collected automatically:

• Device and usage information such as IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and similar analytics data
• Cookies and tracking technologies including first-party and third-party cookies, web beacons, pixels, and similar technologies used to understand how you use our Site and to deliver relevant advertising
• Location information derived from your IP address (general geographic region, not precise GPS location)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process, fulfill, and ship your orders, and to communicate with you about your orders
• To provide customer service and respond to your inquiries
• To send transactional communications such as order confirmations, shipping updates, and delivery notifications
• To send marketing communications about our products, promotions, and content, where you have consented to receive them
• To improve our Site, products, and customer experience
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations, enforce our Terms of Service, and protect our rights
• To personalize your experience and deliver content and product offerings relevant to your interests

3. SMS Messaging

When you provide your phone number at checkout, through a form on our Site, or through our chat widget and opt in to SMS communications, you agree to receive recurring automated promotional and personalized marketing text messages (such as cart reminders, order updates, sales, new product announcements) from Edenic at the cell number used when opting in.

Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel at any time.

Message frequency varies. Message and data rates may apply. We do not share or sell SMS opt-in consent or phone numbers to third parties for marketing purposes. SMS opt-in and consent information is not shared with third parties or affiliates for marketing purposes under any circumstances.

Marketing SMS consent and transactional SMS consent are collected separately. Opting in to one does not opt you in to the other. You may opt out of either at any time by replying STOP.

For more information, see our SMS Terms within our Terms of Service.

4. How We Share Your Information

We share personal information only as described below. We do not sell your personal information.

Service providers: We share information with third-party service providers who help us operate our business, including:

• Shopify (e-commerce platform and payment processing)
• AutoDS and our fulfillment partners (for order fulfillment and shipping)
• GoHighLevel (CRM and marketing automation)
• Klaviyo or other email/SMS providers (for transactional and marketing communications)
• Google Workspace (business email)
• Meta, TikTok, Google, and other advertising platforms (for advertising and analytics)
• Analytics providers (such as Google Analytics)

These providers are contractually obligated to handle your information securely and only for the purposes we specify.

Legal compliance: We may disclose your information if required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our customers or others.

Business transfers: If we sell, merge, or transfer all or part of our business, your information may be transferred as part of that transaction. You will be notified by email and/or a prominent notice on our Site of any change in ownership or use of your personal information.

5. Cookies and Tracking Technologies

We and our third-party partners use cookies, web beacons, pixels, and similar tracking technologies to operate our Site, analyze usage, deliver advertising, and understand customer behavior.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Site.

We honor Global Privacy Control (GPC) signals where required by applicable law.

6. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we have about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-out of marketing: Unsubscribe from marketing emails by clicking the unsubscribe link in any email, or reply STOP to any marketing SMS
• Opt-out of sale or sharing: Where applicable, opt out of the sale or sharing of personal information for targeted advertising
• Data portability: Receive your personal information in a portable format

To exercise any of these rights, contact us at hello@shopedenic.com. We will respond within the timeframes required by applicable law.

California residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not knowingly sell the personal information of consumers under 16 years of age.

EU and UK residents: You have rights under the GDPR and UK GDPR including access, correction, erasure, restriction, portability, and objection to processing.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for at least seven years for tax and accounting purposes.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at hello@shopedenic.com.

10. International Users

If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Site, you consent to such transfer.

11. Third-Party Links

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of third parties, and we encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date above. Material changes will be communicated to you via email or a prominent notice on our Site.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

Edenic Andrew Buffolino 148 Aspinwall Street Westbury, NY 11590 Email: hello@shopedenic.com

We will respond to inquiries within 30 days, or sooner where required by applicable law.